Privacy Policy

As operator of the goldcoastholidaytours.com.au website, Holiday Tours Pty Ltd (trading as Gold Coast Holiday Tours) will, from time to time, collect personal information from you.

Gold Coast Holiday Tours is committed to ensuring that the collection, use and disclosure of the Personal Information you provide (i.e. information which is collected and identifiable as relating to you personally) complies with all applicable legal requirements and that there is no act or practice that interferes with your privacy rights. All possible steps are taken to ensure that any Personal Information you provide online through goldcoastholidaytours.com.au is not disclosed to or accessed by unauthorised persons and is used only for the purpose for which you have provided it.

When do we collect Personal Information?

Gold Coast Holiday Tours will collect Personal Information about you at various times including when you join Gold Coast Holiday Tours, register or subscribe on-line for goods or services we have on offer (eg. theme park entry tickets), if you enter a competition or complete a survey or forward any comments to Gold Coast Holiday Tours.

Why do we collect Personal Information?

We collect Personal Information for a variety of reasons including, in particular, to enable us to improve the nature of the goods and services we provide and to more accurately market our goods and services and research our customers.

We may also use Personal Information to identify you (eg. if you are applying to make bookings on-line) or to enable us to address your expectations of us in respect of how we conduct our business.

What are the consequences if you do not provide the Personal Information?

If you do not provide your Personal Information we may not be able to assist you in certain circumstances, eg. we need to be able to identify you to confirm bookings or process payments.

Who do we give your Personal Information to?

We will only use the Personal Information you provide to us through goldcoastholidaytours.com.au for the purpose for which it was provided and directly related purposes and in the normal business operation and marketing of the goods and services offered on goldcoastholidaytours.com.au.

How to contact us

Managing Director
Holiday Tours Pty Ltd
PO Box 1711
Broadbeach QLD 4218
Facsimile +61 7 5592 2027
Email info@goldcoastholidaytours.com.au

What can you do if you have a complaint?

If you are not happy in respect of how we have dealt with your Personal Information or in gaining access to it, you should firstly contact our office (refer above contact details) to discuss your concerns. Then, if you are still not satisfied, you should contact the Office of the Federal Privacy Commissioner - Privacy Hotline on 1300 363 992 or visit their website at www.privacy.gov.au for further direction and assistance.

Disclaimer

Gold Coast Holiday Tours is not responsible for any unauthorised use of or access to the Personal Information provided. This Privacy Statement may be amended from time to time by us at our sole discretion and variations will become effective at the time of posting.

Links to Third Party Websites

This website contains links to third party websites for your convenience and information. When you access one of these third party linked sites, Gold Coast Holiday Tours is NOT responsible for the privacy practices of that website. Please review the privacy policy for each site you visit.